{"id":87188,"date":"2023-11-17T16:19:06","date_gmt":"2023-11-17T14:19:06","guid":{"rendered":"https:\/\/forklog.com\/en\/?p=87188"},"modified":"2025-09-13T10:11:06","modified_gmt":"2025-09-13T07:11:06","slug":"russian-speaking-bitget-clients-report-frozen-funds-the-exchange-calls-it-misinformation","status":"publish","type":"post","link":"https:\/\/u1f987.com\/en\/russian-speaking-bitget-clients-report-frozen-funds-the-exchange-calls-it-misinformation\/","title":{"rendered":"Russian-speaking Bitget clients report frozen funds; the exchange calls it ‘misinformation’"},"content":{"rendered":"

Over the course of a week, several clients of cryptocurrency exchange Bitget reported the blocking of their funds. In particular, the issue drew the attention of Telegram-\u043a\u0430\u043d\u0430\u043b \u00ab\u041c\u0435\u043d\u0434\u0435\u043b\u0435\u0435\u0432\u0449\u0438\u043d\u0430\u00bb<\/a>.<\/p>\n

What the complaints allege<\/strong><\/h2>\n

ForkLog contacted several users who left comments on the post.<\/p>\n

One of them \u2014 Dmitry \u2014 said that Bitget had blocked 27,000 USDT in his account. He received the notification on November 16.<\/p>\n

\n

\u00abI received an email saying that the exchange had conducted a review of my account and there were questions concerning a $1500 transaction to a certain wallet two months ago\u00bb, \u2014 he told ForkLog in a comment.<\/p>\n<\/blockquote>\n

Reviewing the outgoing transactions, the user recalled that he sent this amount to a friend for a cold wallet:<\/p>\n

\n

\u00abThere is a screenshot on the other side, but they stopped replying, the funds are blocked, I am awaiting clarifications. For now I do not understand the reason, if I sent the funds, and not to me\u00bb.<\/p>\n<\/blockquote>\n

Dmitry noted that he and his acquaintance are Ukrainian citizens and suggested that the situation could be related to sanctions in some way.<\/p>\n

If the problem is not resolved, the user intends to go to court, as \u201cthe block on $27,000 is not very pleasant\u201d.<\/p>\n

ForkLog was told by another affected person, a Russian citizen, that the exchange may ignore requests for a prolonged period.<\/p>\n

His Bitget account was frozen as far back as July 19: then the exchange blocked an outgoing transaction of 250 USDT, followed by an account with a balance of 2,500 USDT.<\/p>\n

\n

\u00abFor four months the exchange gave no explanation. Then, somehow, it all resolved itself\u00bb, \u2014 the user said.<\/p>\n<\/blockquote>\n

A third Bitget client who left comments under the post did not respond to ForkLog’s requests. We will update the piece if we obtain his input.<\/p>\n

Another complaint dated November 16 was published on Reddit by a user going by AnnaCrypto001.<\/p>\n

The claimant reported that her account with 8,000 USDT had been blocked more than ten days earlier without explanation. Support and the compliance team at Bitget offered no assistance. <\/p>\n

\n

\u00abToday I found that my access to the account is completely restricted. Despite sending several emails to the support address, I did not receive a response. Moreover, I do not know the reason for the block\u00bb \u2014 the statement said.<\/p>\n<\/blockquote>\n

The exchange’s position<\/strong><\/h2>\n

In a ForkLog interview, Bitget chief executive Grace Chen described reports of account blocks affecting customers from specific countries as “misinformation”.<\/p>\n

She stressed that the exchange complies with the necessary regulatory AML<\/span>-norms in order to ensure its operations.<\/p>\n

\n

\u00abAccount features may be temporarily restricted for users from any country when violations of the company’s AML policy or other laws are identified by our risk- and legal-departments. All users, not only Russian-speaking ones, are bound to comply when registering an account and agreeing to the platform’s terms\u00bb, \u2014 said Chen.<\/p>\n<\/blockquote>\n

According to her, Bitget’s policy in every region is to comply with the relevant rules and laws established by local authorities:<\/p>\n

\n

\u00abWe closely monitor changes in legislation worldwide and swiftly adapt if new laws and rules arise\u00bb.<\/p>\n<\/blockquote>\n

ForkLog also asked Bitget for comments on the cases described above and will update the material if a response is received.<\/p>\n

The Bitget cryptocurrency exchange has been operating since 2018, registered on the Seychelles. The platform serves more than two million users in 100 countries.<\/p>\n

In January 2022, clients faced<\/a> numerous account blocks on the Binance exchange. As later emerged, the case was linked to the Bitzlato crypto exchange, which US authorities accused of laundering $700 million<\/a> for the darknet marketplace Hydra.<\/p>\n","protected":false},"excerpt":{"rendered":"

Over the course of a week, several Russian-speaking Bitget clients reported fund blocks. The exchange says it did not impose restrictions on any country.<\/p>\n","protected":false},"author":1,"featured_media":87189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"select":"1","news_style_id":"1","cryptorium_level":"","_short_excerpt_text":"","creation_source":"","_metatest_mainpost_news_update":false,"footnotes":""},"categories":[3],"tags":[1412,1222,1150],"class_list":["post-87188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-analysis","tag-bans-and-restrictions","tag-bitget","tag-news-plus"],"aioseo_notices":[],"amp_enabled":true,"views":"22","promo_type":"1","layout_type":"1","short_excerpt":"","is_update":"","_links":{"self":[{"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/posts\/87188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/comments?post=87188"}],"version-history":[{"count":1,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/posts\/87188\/revisions"}],"predecessor-version":[{"id":87190,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/posts\/87188\/revisions\/87190"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/media\/87189"}],"wp:attachment":[{"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/media?parent=87188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/categories?post=87188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/u1f987.com\/en\/wp-json\/wp\/v2\/tags?post=87188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}